Privacy Policy

Last updated: November 3, 2025

Introduction

Legacy Estates Group Holdings Inc. (“Legacy Estates”, “we”, “us”, “our”) is committed to protecting the privacy and security of the information we collect from users (“you”, “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, become an owner, or otherwise interact with us.

Information We Collect

We may collect and process the following types of information:

Contact and identity information: your name, postal address, email address, phone number, date of birth, government-issued ID (as needed for onboarding), and other identifiers.
Transactional and ownership information: details of your ownership interest in a Legacy Estates property, scheduling preferences, usage history, payment and billing information, documentation required for the shared ownership structure, LLC membership data, and communications with our concierge/management team.
Usage information: information about how you use our website, applications, and services (e.g., login timestamps, device information, IP address, browser type).
Marketing and preference information: your preferences for receiving marketing communications, referrals, and any other data you provide in the context of promotions or surveys.
Other information: any other information you choose to provide to us, including messages to our support team, or any attachments you upload.

How We Use Your Information

We use your information for purposes including:

To provide, manage and administer our services (e.g., shared-ownership scheduling, property management, billing, owner communications).
To respond to your questions, requests or complaints and to communicate with you about your account or ownership interest.
To verify your identity, perform due diligence (including anti-money-laundering and know-your-customer checks if required), and comply with legal and regulatory obligations.
To provide you with marketing communications (where you have consented) about our properties, services, special offers, events and updates.
To improve and optimise our website, mobile applications, services and user experience (including analytics and research).
To detect, prevent and address fraud, security or technical issues.
For other purposes permitted by applicable law or with your consent.

Legal Basis for Processing (for users in certain jurisdictions)

If you are located in the European Economic Area (EEA) or other jurisdictions requiring it, our legal basis for processing your personal data will include:

Performance of a contract: processing necessary to fulfill our agreement (e.g., providing you with scheduling or ownership services).
Legitimate interests: for example, improving our services, protecting the security of our systems, or communicating about our properties and services.
Consent: where you have given us your explicit permission to send marketing communications or for other specific uses.
Compliance with legal obligations: for example, to perform identity verification or respond to subpoenas or regulatory requests.

Disclosure of Your Information

We may disclose your information to third parties in the following circumstances:

To service providers and partners who assist us with operations (property managers, concierge services, IT and hosting providers, payment processors, scheduling platforms).
To our group companies or affiliated entities as necessary to deliver services, manage ownership interests or for corporate governance purposes.
In connection with a business transaction: if Legacy Estates is acquired, merges with or sells all or part of its business or assets, your information may be transferred.
To comply with legal obligations: if required by law, regulation, court order, or governmental authority, or to protect the rights, property, or safety of Legacy Estates, our clients, users or others.
With your consent: we may share with other parties if you ask us to or agree to the sharing.

International Transfers

Because our business is global, your personal data may be transferred to, processed in, and stored in countries outside your own jurisdiction (including the United States and other countries). We will ensure appropriate safeguards are used (e.g., standard contractual clauses, where required) and we will take steps to protect your personal data in accordance with this Privacy Policy.

Data Retention

We will retain your personal data for as long as is necessary for the purposes described in this Privacy Policy (including to provide you services, comply with regulatory requirements, resolve disputes, enforce our agreements) and for a period thereafter consistent with applicable law. When data is no longer required, we will securely delete or anonymise it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

The right to access or obtain a copy of your personal data.
The right to correct inaccurate or incomplete personal data.
The right to request deletion or restriction of processing of your personal data.
The right to object to processing based on legitimate interests or direct marketing.
The right to withdraw consent at any time (where processing is based on consent).
The right to data portability (in certain cases).

To invoke any of these rights, please contact us as detailed below. We may verify your identity before responding. If you are in the EEA, you also have the right to lodge a complaint with a supervisory authority.

Cookies and Tracking Technologies

We and our service providers use cookies and other tracking technologies (such as web beacons, pixels) on our website and applications to:

Recognise your browser or device.
Track usage, measure performance, and analytics.
Facilitate functionality such as login, scheduling, and personalisation.
Deliver advertising or marketing consistent with your preferences (where permitted).

You can manage cookie preferences via your browser settings or the cookie banner (if provided). Please note that disabling certain cookies may affect your ability to use certain features of our services.

Security

We implement reasonable administrative, technical and physical safeguards to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or method of electronic storage is absolutely secure. We cannot guarantee the security of your information beyond our reasonable efforts.

Children’s Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18 without verification of parental consent, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when the latest version was posted. We will notify you of material changes (for example, via email or prominent notice on our website). Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

If you have questions or comments about this Privacy Policy or our data practices, please contact us at:

Legacy Estates Group Holdings Inc.

30 N Gould St # 37590, Sheridan, WY 82801

Email: privacy@legacyestates.info

Phone: +1 919 322 8090